General terms and conditions of sale

These General Terms and Conditions of Sale (GTC) define the rights and obligations of Kendricks and its customers in the context of the online sale of products.

1. Purpose

Kendricks sells products through its e-commerce website. All orders constitute acceptance of these terms and conditions.

2. Products

Product photos and descriptions are for illustrative purposes only. Slight differences may exist. Product offers are subject to availability.

3. Price

The prices displayed on the website are in euros and include all taxes (VAT), unless otherwise stated. Delivery charges are calculated at checkout.

4. Order

The customer confirms their order after accepting these terms and conditions. The order becomes final upon full payment.

5. Payment

Available payment methods are displayed at checkout. Kendricks does not store payment data. Processing is handled by secure providers.

6. Shipping & Delivery

Preparation and delivery times are indicative and vary depending on the period (holidays, promotions, carrier volume, etc.).

7. Right of withdrawal & returns

The customer may exercise their right of withdrawal in accordance with applicable legislation. The applicable policy (time limit, conditions and procedure) is detailed on the “Refund Policy” page.

8. Intellectual Property

All content, visuals, text, logos, and trademarks on this site are protected by copyright and remain the property of Kendricks. Their reproduction is prohibited without authorization.

9. Personal Data

The data required for order processing is used in accordance with Kendricks' Privacy Policy.

10. Disputes

In the event of a dispute, an amicable solution will be sought first. If no agreement is reached, the competent jurisdiction will be that legally applicable.

Contact

For any questions regarding these terms and conditions, you can contact us at: contact@kendricks-shop.com